What We Collect and Why We Collect It
When you register, we collect your name, contact details and the account credentials you set. Every time you fund your account — whether through bKash, Nagad or Rocket — our payment processor logs the transaction reference, wallet number and timestamp needed to confirm and reconcile that
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deposit. We do not store your full mobile banking PIN or password; only the reference data needed to verify the transfer reaches us. We also collect device and session data: the type of browser or app you use, your IP address and the pages you navigate
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inside the lobby. This helps us detect unusual login attempts and keep your account from being accessed by anyone other than you. If you contact support, the conversation record is stored so our team can follow up on open issues without asking you to repeat yourself.
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Cookies and similar technologies track your session state — keeping you logged in, remembering your language preference and recording which sections you visit. You can manage cookie settings through your browser, though disabling certain cookies may affect how the account cashier and wallet screens function. All
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data handling under this policy is subject to your local law and the eligible regions where our service operates.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.